Telecommunications

Engage clients and provide support through Messaging Apps, with integration to CRMs and IT service management systems.

We are an OMNI Channel Messaging and WhatsApp Business Platform supporting 70+ message and communication channels

How it works

Automate any customer workflow in Messaging

Reduce costs with Call Deflection

Redirect incoming customer service calls to a persistent messaging assistant in order to reduce the burden on your call center agents. Next time customers can engage through their messaging app, thus avoiding the call.

Customer Journeys

Deliver amazing customer experiences. We can automate any query or customer journey with our OMNI channel messaging and WhatsApp business platform.

API Integrations

We have public developer APIs that are simple to integrate to. Alternatively we will integrate our service into your back end systems, such as CRM, IT  service management, knowledgebase and Contact centre etc. We will work with you to make sure our service works E2E for your service.

Use Cases

Customer Support

By eliminating manual data-entry steps in the support process, you can significantly multiply time savings for your IT team. With Payemoji You can remove multiple steps or fully resolve customers' issues through messaging.

Features

Interactive Notifications

Provide interactive notifications in messaging apps, that allow you to easily share latest flight informations, but also offering upsell services such as additional bags, lounge access.

OMNI Channel Messaging Support

Our service works with 70+ Messaging and Communication Channels. WhatsApp,Facebook Messenger, Apple iMessage, Google Business Messages and more

Unified Inbox

Our unified inbox allows you to see all conversations between  members of the public and your chatbot. At any time handover a chat to an agent to respond.

Amazing Customer Experiences
Automate Customer Journeys
All Through Messaging Apps

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